Beginning with a clear definition of customer expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer specific requirements and endeavour to provide processes that ensure we achieve this in order to build a robust and world class business.
Unitrans Iran Dena is committed to supporting the communities within which we operate. We believe in the practice of social responsibility and encourage similar behaviour in our employees and suppliers. We support the conservation of the physical environment and the prevention of pollution at our facilities. We proactively comply with all applicable safety, environmental, legal and regulatory requirements to which we subscribe.
We establish and employ metrics that are used to measure our performance against core objectives that cover operational parameters such as health and safety, quality, the environment, materials management, and customer satisfaction. We continually improve effectiveness and efficiency by monitoring our objectives through internal auditing, analysing data, reviewing performance and implementing corrective and preventive actions.
Customer needs are paramount and represent the highest priority within our business. Our obligation is to proactively seek out and define customer needs while addressing all requests expeditiously without creating false expectations.
Unitrans Iran Dena owns and operates an extensive fleet of European-manufactured, conventional hydraulic modular trailers; including Goldhofer, Scheuerle and Nicolas models. Goldhofer turntables supplement the trailers and offer the versatility needed to negotiate the challenging turns prevalent in Iran. Tractive effort is provided through our fleet of Mack and Volvo heavy-duty prime movers. Our equipment terminal is located in Greater Tehran, and has an area of approximately 20,000 m2.
Unitrans Iran Dena is also committed to equality in employment opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we call home. Our employees' welfare and interests are foremost throughout all aspects of our business and how we conduct our affairs. Unitrans Iran Dena is committed to: Creating and nurturing an environment of success based on honesty and integrity Equitable sharing in the success of the company Empowerment through training and communication Individual growth and equal opportunity Designing and providing a safe and secure work environment